What Happens at Your First Visit
Your first osteopathy, chiropractic or remedial massage appointment starts with a conversation, not a rush into treatment. Here is what to expect, and what to bring.
- History and assessment first
- Treatment agreed with you
- HICAPS on the spot
- Free parking on site
Your First Appointment, Step by Step
- Your historyYour practitioner asks when the problem began, how it has changed, what makes it better or worse, what treatment you have had and how it affects your day.
- AssessmentA hands-on examination of your muscles, joints and movement. They explain what they think is driving your pain, which may or may not involve a referral for imaging.
- Goals and planYou agree on what you want to achieve and how often you might need to come in.
- TreatmentWhere it suits, treatment starts in the same visit. Techniques can include joint mobilisation, spinal manipulation, soft tissue work, muscle energy technique, dry needling and rehabilitation exercises.
- Follow-upYour next appointment is booked before you leave, if you need one.
What to Bring
- Your health fund card, for HICAPS claims on the spot
- Your GP referral and Enhanced Primary Care plan, if you want a Medicare rebate
- Any scans, X-rays or reports you have
- A list of medications and previous injuries or surgery
- Comfortable clothing you can move in
Osteopath, Chiropractor or Massage Therapist?
All are hands-on, and your practitioner will talk through the approach. Read about osteopathy, chiropractic or remedial massage, or call (02) 9705 1470 and reception will help you choose.
Fees and Cancellations
See fees and rebates for current prices, and our cancellation policy for the notice we need.
Find Us in Menai
Shop 3, 12-16 MacMahon Place, Menai NSW 2234, underneath Anytime Fitness. Free parking is available at ground or basement level.
Phone (02) 9705 1470 · SMS 0452 487 004 · Directions
Ready to Book Your First Visit?
Book online, or call us and we will find a time and practitioner that suit you.
Common Questions
Do I Need a Referral?
No. You can book directly. A GP referral is only needed if you want a Medicare rebate under an Enhanced Primary Care plan.
What Should I Wear?
Comfortable clothing you can move in. Your practitioner will let you know if anything needs to be adjusted for the examination.
Will I Be Treated at My First Visit?
Where it suits, yes. Your practitioner starts with your history and an assessment, then agrees a plan with you.
Can I Claim on My Health Fund?
Yes. HICAPS claims are processed on the spot. Check your level of cover with your fund.
Last updated 9 November 2026